Feature — POS & Billing

Roo's checkout is built for a salon floor: services and retail products in one ticket, correct tax on every receipt, and nothing that slows down a busy Saturday.

In short

Roo's POS lets a cashier ring up services and retail products in one ticket, split payments, hold a ticket, override a line's price, and issue a VAT-correct receipt by print, email, or WhatsApp — with commission settled automatically at the same moment.

Roo SalonOS checkout screen ringing up a service for a walk-in customer

Ring up a sale the way a salon actually works

A ticket can mix services and retail products, split across more than one staff member, priced per line if a discount or adjustment is needed on the spot.

Hold or "park" a ticket and come back to it later without losing the line items
Split a single payment across cash, card, or another method
Override a line's price when a judgment call is needed at the till
Process a partial refund against specific lines, not the whole ticket
Redeem a voucher directly at checkout

Roo reports overview showing VAT collected alongside revenue and profit

Tax-ready, on every receipt, automatically

Each branch has its own VAT setting — inclusive or exclusive pricing, and its own Tax Registration Number — wired straight through the checkout, the receipt, and every report. The cashier never has to think about it; it's correct by construction, not by double-checking.

Receipts go out by print, email, or WhatsApp — the WhatsApp option opens a pre-filled message in the customer's own WhatsApp, so there's no extra app or account for anyone to set up.

Commission is settled the moment the ticket closes

When a sale includes a split service — two stylists working one client — Roo divides the commission between them automatically at the point of sale, using the split already recorded on the ticket. Nobody re-does the math at the end of the week. See Staff & Commission for how visibility is controlled by role.

Connected to the rest of Roo

Every sale updates everything else.

Inventory

Every product sold draws down stock the same instant — see Inventory.

Appointments

An appointment converts straight into a ticket with one click — see Appointments.

Reports

Revenue, VAT, and profit reflect the sale immediately — see Reports & Expenses.

POS & Billing — frequently asked

Can a cashier apply a discount without asking a manager?

Yes — per-line price overrides are available directly at checkout, and every override is recorded so it can be reviewed later.

What happens if a customer needs a partial refund?

A refund can be processed against specific lines on a past ticket rather than the whole sale, so the receipt and stock ledger both stay accurate.

Try the checkout yourself

Free for every salon until 31 December 2026 — no card required.

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